FAQ
Is my Sprinter Van covered in the Sprinter Tool Pro?
Yes. Read more about it here:
Where can I download VirtualBox?
The current official Oracle VirtualBox Manager for Windows & Mac OS can be downloaded by clicking the button below:
My VIN is not found when entering it into WIS. What should I do?
If your VIN is not located in WIS you can use our Sprinter Model Wizard to assist you in choosing the proper options manually:
Where do I go to download the Sprinter Tool Pro?
You can access your downloads, reset your password and manage your account here:
Where can I view a complete list of DTC codes for my Sprinter van?
A full list of all DTC codes for Sprinter Vans 2018 – Present is available for your convenience:
I am having installation issues. Can you help?
Yes! We can assist you with installation issues via email. Click the button below to contact us: